Something wrong with your box?

Contact your local supplier or us at ScanBox and we will help you find out why. Do you already know what’s wrong with the box? Go to spare parts.

Information we will need to assist you!

Before you call us or contact us via the form below, we would like you to prepare some information that we will need to make the order:

• The box model name
• The box serial or order number
• The products manufacturing year (and sometimes month)
• Give a short description of what does not work and what actions you have taken

* The information above can be found on the silver label located on the outside of the box.