Mariott Grand Ballroon Manilla Philippines

When the Marriott Grand Ballroom in Manila designed its kitchens, quality was the top priority. For Executive Chef Meik Brammer, choosing ScanBox was an obvious decision – a crucial choice to ensure first-class service and an outstanding guest experience.

Marriott Grand Ballroom in Manila is one of the largest ballrooms in Philippines with 8000 square meters that can accommodate 4000 guests with 28 Meeting Rooms including 6 sky boxes. Since it was inaugurated in 2013 it has been a success and the venue for many major events and weddings. 

“When designing and equipping the kitchens we did not compromise on quality. Premium equipment gives you the best conditions to provide premium service and quality. So when I first saw ScanBox at Hotelex in Shanghai, I straight away knew, that this is exactly what we need", says executive chef Meik Brammer.

Improving customer experience

Meik Brammer and his team often face major challenges when managing this large-scale operation. "Flexibility is the key for us as we operate all sizes of functions and events. ScanBox gives us exactly that, the exibility to adapt and be innovative", says Mr Brammer.

Maneuverability and temperature control

Meik Brammer and his team operates in total 20 Banquet Line carts, both upright and duo versions with heating and cooling.
“From a user perspective the units are very easy to manoeuvre due to the low weight. But what strikes me most is the temperature uniformity inside the cabinets which is top in class. We can always be confident that the food is held in the exact right temperature.”

After 2,5 years of heavy use the ScanBoxes has been put to test. “A set-up like this is really a test of durability, the hectic pace and tight time schedules pushes the units to their limits. I am happy to say that the service requirements have really been minimal and in the cases we needed support we have had the full attention from the local ScanBox partner. Our experience with ScanBox has been outstanding and I am really happy to have their products at hand here at Marriott Grand Ballroom”.