Technical Support

Something wrong with your box?
Contact your local supplier or us at ScanBox and we will help you find out why. 

Information we will need to assist you.
Before you call us or contact us via the form below, we would like you to prepare some information that we will need:

• The box model name
• The box serial or order number
• The products manufacturing year (and sometimes month)
• Give a short description of what does not work and what actions you have taken

The information above can be found on the label located on the outside of the box. To get in touch with our technical support, please fill out this form. 

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