Flexibility and control with ScanBox
Mariott Grand Ballroon Manilla Philippines
Marriott Grand Ballroom in Manila is one of the largest ballrooms in Philippines with 8000 square meters that can accommo- date 4000 guests with 28 Meeting Rooms including 6 sky boxes.
Since it was inaugurated in 2013 it has been a success and the venue for many major events and weddings. Ex- ecutive Chef Meik Bram- mer and his large team is frequently challenged to the limits when operating this gigantic F&B function.
“When designing and equipping the kitchens we did not compromise on quality, premium equipment gives You the best conditions to provide premium service and quality. So when I first saw ScanBox at Hotelex in Shanghai, I straight away knew, that this is exactly what we need.”
Improving customer experience
Flexibility is the key for us as we operate all sizes of functions and events. Scan- Box gives us exactly that, the exibility to adapt and be innovative. Thanks to the Sig- nature logos we can operate the units back of house as well as front of house without being concerned about the customer experience. In the past we had to plan and organise to hide away the big bulky stainless steel carts, but now that is not a problem anymore, says Mr Brammer..
Maneuverability and temperature control
Meik Brammer and his team operates in total 20 Banquet Line carts, both upright and duo versions with heating and cooling.
“From a user perspective the units are very easy to manoeuvre due to the low weight. But what strikes me most is the temperature uniformity inside the cabinets which is top in class. We can always be confident that the food is held in the exact right temperature.”
After 2,5 years of heavy use the ScanBoxes has been put to test.
“A set-up like this is really a test of durability, the hectic pace and tight time schedules pushes the units to their limits. I am happy to say that the service requirements have really been minimal and in the cases we needed support we have had the full attention from the local ScanBox partner. Our experience with ScanBox has been outstanding and I am really happy to have their products at hand here at Marriott Grand Ballroom”.