Scanbox

Privacy Policy for ScanBox

ScanBox processes your personal data in accordance with the EU General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal information.

What information do we collect and why?
We collect personal data such as your name, phone number, email address, and information you provide when requesting a quote, such as specific needs or requirements. This information is provided to us when you contact us via phone, email, submit a quote request on our website, or subscribe to our updates. The purpose of processing this data is to fulfill our commitments to you, respond to your inquiries, and provide you with relevant information and offers. We only use your data for marketing purposes if you have given your consent.

Legal Basis and Retention Period
The processing of your personal data is based on either a contract (e.g., handling quote requests), consent (for marketing purposes), or our legitimate interest in improving our services and communication. Data is stored only as long as necessary for these purposes. If you submit a quote request but do not establish a business relationship, your data will be deleted within 12 months. As a customer, we retain your data as long as the relationship continues or until you withdraw your consent.

How we share and protect your data
Your personal data is only processed by ScanBox and our trusted partners required to fulfill agreements, such as delivery partners. We ensure that these parties comply with GDPR requirements. Your data is not transferred to countries outside the EU/EEA without ensuring an adequate level of protection first.

Your rights under GDPR
You have the right to request information about the personal data we process, to have inaccurate data corrected, or to request the deletion of data no longer needed. You may also restrict processing, request data portability, and object to processing for marketing purposes. If you wish to exercise any of these rights, contact us at info@scanbox.se or +46 454 30 83 00. You also have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe we are processing your data improperly.

Photos and videos at events
During customer meetings and trade fairs, we may take photos and videos for marketing purposes. Consent is obtained at these events. If you do not wish to appear in photos or videos, you have the right to object, and we will ensure the material is deleted, edited, or replaced.

Cookies and website usage
ScanBox uses cookies on our website to enhance your experience. Non-essential cookies are only used with your consent, and you can adjust your preferences at any time through your browser. For more information, please refer to our [cookie policy].

If you have questions about this policy or how we process your personal data, please contact us at info@scanbox.se or +46 454 30 83 00.